Contact information
Contact Us
We'd Love to Hear From You
Whether you have a question about your order, need help choosing the perfect headband, or simply want to share your feedback, we're here to help.
Our team is committed to providing a smooth and hassle-free shopping experience, and we'll do our best to respond as quickly as possible.
Customer Support
WhatsApp Support
📱 +91 7756021357
The fastest way to reach us for:
- Order updates
- Shipping & delivery queries
- Product recommendations
- Returns & refunds
- General assistance
Email Support
📧 dm.creatorscommune@gmail.com
For business inquiries, customer support, collaborations, or any detailed queries, feel free to email us anytime.
Support Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)
We aim to respond to all messages within 24–48 business hours.
Track Your Order
Already placed an order?
You can easily track your shipment by logging into your SERRE Account and visiting the My Orders section. Once your order has been shipped, tracking details will also be shared with you via Email and/or WhatsApp.
Frequently Asked Questions
- How long does delivery take?
Orders are typically delivered within 5–10 business days, depending on your location.
- Can I modify my order after placing it?
If your order hasn't been processed yet, contact us immediately via WhatsApp or Email, and we'll do our best to assist you.
- Where can I track my order?
Simply log into your account on SERRE and visit My Orders to view the latest tracking updates.
- Need help with a return or refund?
Please contact our support team with your order number, and we'll guide you through the process.
Business & Collaborations
Interested in partnering with SERRE?
For influencer collaborations, wholesale inquiries, retail partnerships, or business opportunities, please reach out via:
📧 dm.creatorscommune@gmail.com
We're Always Here for You
At SERRE, we believe great customer service is just as important as great products. Every message matters, and we're always happy to help make your shopping experience effortless.
We look forward to hearing from you. 💜